“Something to Shout About”
Every town has a variety of
styles of estate agent, from the soulless “corporate” agency driven by figures,
to the one-man band; from arty-contemporary to pushy-salesy. Each type tends to
appeal to a specific sector of the property-owning community, and rightly so –
buyers and sellers alike need to feel comfortable working with an agent that
reflects their own values.
So perhaps it’s time we
actually spelt out exactly the type of approach we strive to adopt. Certainly
many have commented that our office design and website has a
As an independent agency, we
have the flexibility to adopt whatever approach we feel if of greatest benefit
to our clients. Without the constraints of corporate standardisation, our values are more likely to be a reflection of our own
If you were to analyse the
approach we take to estate agency and business generally, you’d find us to be
highly personable and empathetic to the needs of our clients, that we have time
to listen with interest, and that we believe in providing straight-talking,
good advice that is responsibly realistic rather than insincerely flattering.
Ultimately, it comes down to transparency and integrity, which are the cornerstones of our business. When combined with the passion we also have for results, the balance is a unique and enjoyable service of which we are extremely proud.
It follows that when we employ
new staff, they also mirror our values and quickly share the same sense of
pride. Indeed, our very low staff turnover rate is a reflection of a happy ship
– something on which many of our clients have commented!
Sometimes, when you feel the formula is right, it does no harm to shout about it a bit!